Arvato – One Stop Everything

Dr. Ulrich Cordes
Chief Financial Officer
and Interims CEO

“Arvato is an internationally networked outsourcing services provider. We design intelligent business processes to help our customers meet their challenges. Our integrated solutions provide true added value. Our decentralized structures allow us to act with maximum flexibility and speed at all times.
We are service providers with a passion and devote ourselves to the success of our customers.”
In this day and age, services are the key to success in many business models. At Arvato, more than 60,000 employees in over 30 countries go to work each day to make business customers around the world and across a wide range of industries successful. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include all services related to the manufacture and distribution of printed products and digital storage media, as well as data management, customer care, CRM services, Supply Chain Management, digital distribution, financial services, qualified and individualized IT services.
At home in many industries
As a provider of outsourcing services, Arvato AG and its customers do business in an exciting, constantly and rapidly changing environment.
Its business units bring operational excellence, expertise and innovative power to developing unrivalled outsourcing solutions for customers from a variety of industries, from A as in automotive to E as in Energy through to P as in publishing.
Right there, worldwide
With locations in 40 and a very flexible infrastructure, Arvato puts an established sales network and the international marketing channels of a global corporation at the service of its customers. Arvato brings these international experiences into play at a local level. By the same token, its employees are adept at translating their wealth of local experience into global action.
Facts & Figures
| Board | |
| Ulrich Cordes | Chief Financial Officer and Interims CEO |
| Ralf Bierfischer | Member of the Executive Board Responsible for Strategy and the Business Units China and Poland. |
| Hervé Milcent | Member of the Executive Board Responsible for the Strategic Business Units France and Southern Europe. |
| Markus Schmedtmann | Member of the Executive Board Responsible for the Strategic Business Units E-Commerce, Loyalty & Promotion, Marketing, Services, Print Solutions and Publisher Services. |
| Michael Weinreich | Member of the Executive Board Responsible for the Strategic Business Unit arvato infoscore. |
| Key Facts | |
| Market Position | Arvato is a leading international provider of outsourcing services (BPO). |
| Employees | 68,325 (as of December 31, 2011) |
| Revenues | € 5.4 billion (Fiscal Year 2011) |
Shareholders
Bertelsmann SE & Co. KGaA (100%)Headquarters
Arvato AG
Carl-Bertelsmann-Str. 161
D-33311 Guetersloh
Germany
www.arvato.com
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