Arvato
Business process outsourcer Arvato supports its business clients around the world to successfully manage their endcustomer relationships. Arvato develops and implements custom solutions for business processes along integrated service chains. These include comprehensive design and distribution services for printed products and digital storage media as well as data management, customer care, and CRM. A full line of supply chain management products, digital distribution, financial services, and qualified and customized IT services completes the portfolio.
(State: March 28, 2012)
Segment Reporting
| Arvato at a Glance, Key Figures (IFRS) | 2011 | 2010 | 2009 | 2008 | 2007 |
| in € millions | |||||
| Revenues from external customers | 5,046 | 4,887 | 4,503 | 4,634 | 4,425 |
| Intersegment revenues | 311 | 338 | 323 | 359 | 492 |
| Divisional revenues | 5,357 | 5,225 | 4,826 | 4,993 | 4,917 |
| Operating EBIT | 341 | 347 | 345 | 369 | 366 |
| Special items | (179) | (91) | (194) | (65) | (92) |
| EBIT | 162 | 256 | 151 | 304 | 274 |
| Return on sales1) | 6.4% | 6.6% | 7.1% | 7.4% | 7.4% |
| Scheduled depreciation and amortization | 206 | 221 | 223 | 228 | 231 |
| Results from investments accounted for using the equity method | - | - | -1 | - | -1 |
| Segment assets2) | 3,178 | 3,146 | 3,002 | 3,250 | 3,256 |
| Segment liabilities | 1,600 | 1,541 | 1,357 | 1,508 | 1,543 |
| Invested capital | 1,578 | 1,605 | 1,645 | 1,742 | 1,713 |
| Investments accounted for using the equity method | 5 | 6 | 5 | 6 | 4 |
| Number of employees (closing date) | 68,325 | 65,182 | 60,323 | 62,591 | 51,846 |
| Number of employees (average) | 67,586 | 62,867 | 60,412 | 57,093 | 50,254 |
Figures adjusted for the fiscal year 2010; figures before 2010 as reported in the respective fiscal year.
1) Operating EBIT in percentage of divisional revenues.
2) Including 66 percent of the net present value of operating leases.
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News
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