Professional, Diverse, Customer-Oriented – The Qualities of Our Media and Services - Bertelsmann SE & Co. KGaA

Information about the international media enterprise and it's corporate divisions RTL Group, Penguin Random House, Gruner + Jahr, Arvato; detailed information for journalists in the Bertelsmann SE & Co. KGaA's Press Center as well as everything about Corporate Responsibility activities at Bertelsmann.

Professional, Diverse, Customer-Oriented – The Qualities of Our Media and Services

We value quality in our media and services. But what is quality at Bertelsmann? The professional development and distribution of our products and services for one thing. But also our customer orientation in response to the tastes and expectations of our readers, viewers and listeners. Our diverse content and formats are first rate and take advantage of the latest technological advances. We want our customers and users to be fascinated by media and services that add value to their lives. Every day.

But our program philosophy doesn't end there. In addition to our wide range of entertainment programming for radio, TV, print and online, we offer a variety of quality news and information formats. Wherever we operate in the world, we comply with standards of press law, such as journalistic diligence, the separation of editorial content and advertising, and the protection of minors. The editorial staff at our individual business units and companies also makes additional commitments beyond this.

RTL's daily work is governed by the company's own Newsroom Guidelines. In Germany, the RTL Media Advisory Council ('Medienbeirat'), a voluntary advisory board composed of leaders from the political, cultural, business and religious communities, provides local guidance and support. Gruner + Jahr brings its principles of quality journalism to life through activities such as journalism education and training, and by being a signatory to the European Charter for Freedom of the Press.

We practice the same level of care in our capacity as a service provider, especially regarding the security and privacy of customer data. Please finde more information on the protection of users and customers here  .