Dr. Corinna Steenfatt
Senior Director, Bertelsmann University, Leadership Campus
The Employee Survey is a key element of Bertelsmann's corporate culture of partnership.
At regular intervals – for the first time in 1977 and globally since 2002 – our employees are asked to anonymously evaluate important aspects of their working life in a formal questionnaire. Questions cover topics including workplace conditions, their supervisor’s leadership behavior, opportunities for training and development, team cooperation, and the company's business strategy. The questionnaire is available in 15 languages. The aim of the survey is to enter into dialog in a spirit of partnership, and to follow up by shaping processes of change together. It is compulsory for all executives to discuss the results with their team and to jointly draw up an action plan.
In 2016 employees from about 50 countries took part in the survey. The overall participation rate of 88.7 percent shows that Bertelsmann employees appreciate this instrument and want to participate actively in the development of their company. The next survey will take place in 2019.