Bertelsmann Education Group | Morrisville, 02/13/2025

Relias’ Candace Wallace Named Among Healthcare Technology Report’s Top 50 Women Leaders In Healthcare Technology

Subject: Employees
Country: USA
Category: Project

Candace Wallace, Chief Customer Officer at Relias, has been recognized as one of the Top 50 Women Leaders in Healthcare Technology of 2024 by The Healthcare Technology Report. This prestigious list celebrates the women driving innovation and transformation in healthcare technology, creating change both within their organizations and in the industry. “The women recognized in this year’s list are shaping the future of healthcare technology, providing steady leadership and deep expertise in a rapidly evolving industry,” said a leader at The Healthcare Technology Report.

According to Relias, Candace Wallace launched Relias’ Voice of Customer program, transforming how Relias collects and applies customer feedback. Her efforts led to a 50% increase in customer satisfaction scores and a 500% increase in response rates, giving customers more input in shaping Relias’ solutions. “Candace has been instrumental in shaping Relias’ customer-centric approach, and there is no doubt she deserves this recognition,” said Kay Krafft, CEO at Relias. “Her deep understanding of our customers’ needs strengthens how we support organizations in reducing cost and risk, increasing retention, and ultimately improving patient care outcomes.” Candace Wallace said: “For me, it’s always been about listening to customers, understanding their challenges, and delivering solutions that truly support them. This recognition only reinforces that commitment – because when we get it right for our customers, we help them get it right for the people they serve.” This recognition builds on a history of accolades from The Healthcare Technology Report. In 2024, Relias was named one of the Top 25 Healthcare Software Companies. In addition, Lora Sparkman, Vice President, Partner, Clinical Solutions, Patient Safety and Quality at Relias, was celebrated among the Top 25 Women Leaders in Healthcare Software in 2022.