News | Arvato | Gütersloh, 11/14/2019

Arvato Systems receives "Best IT Service Provider 2020" award

Extensive market study by business magazine ‘brand eins’ and Statista

  • Survey of more than 5,000 experts and customers
  • Arvato Systems among the top 25% of recommended companies

The business magazine 'brand eins' and Statista, a leading provider of market and consumer data, have published a list of the best IT service providers in Germany based on an extensive survey. Arvato Systems was not only included in the list, but is also among the top 25% of recommended companies in the relevant segments.

The list of the best IT service providers in Germany is based on a survey of experts and customers of IT service providers (e.g. employees in IT departments of companies, decision-makers in IT purchasing). Only the recommendations of the participants are relevant, an active application of companies for a placement is not possible. "The quality of your services must be perceived by customers and competitors. Only their recommendation leads to a list place", says brand eins on its website. The current survey ran from 4 June 2019 to 7 July 2019. A total of 5,156 people took part in the survey. Of these, 2,743 were experts and 2,413 customers. Own recommendations were identified and not considered.

For Arvato Systems, inclusion in the list of the best IT service providers 2020 is a further success in terms of market perception. After several awards as a "Leader" or "Accelerator" by analysts such as ISG or Crisp and the "Digital Leader Award", the broad-based survey by Statista now illuminates not only expert assessments but also customer perception. This adds another interesting facet to the ranking. Arvato Systems achieved particularly high ratings in the Cloud Services, Managed Services & Outsourcing, Software Implementation & Maintenance and IT Consulting categories.

“Of course we are very pleased with the excellent results," says Marcus Metzner, Chief Marketing Officer at Arvato Systems. "This shows that we are clearly perceived in the market as a partner for digital transformation and as a multi-cloud service integrator." And Siegfried Bloch, Chief Human Resources Manager at Arvato Systems, adds: "After many industry awards and years of successful certification as a top employer, our inclusion in the list of the best IT service providers is really a great honor that shows how customer-oriented Arvato Systems' employees are."

All information on the "Best IT Service Provider in Germany 2020" award can be found in the current magazine "brand eins /thema", which was published at the beginning of November 2019.

About Arvato Systems
Global IT specialist Arvato Systems supports major companies through digital transformation. More than 2,700 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato network, we have the unique capability to work across the entire value chain. Our business relationships are personal; we work with our clients as partners, so that together we can achieve long-term success.